Frequently asked questions
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Please request an appointment at the bottom of the page or call or text us at: 702-530-2283
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We strive to have our patients booked within 24-48 hours or sooner.
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A direct care podiatrist does not participate with insurance.
Patients pay the doctor directly, and the doctor provides the services to the patient without having to wait for insurance to authorize the doctor's recommendations or deal with long wait times for referrals to be scheduled.
Not participating in insurance leads to less administrative burdens, resulting in more time with patients. We can address several issues during a visit rather than having the patient come back for several visits.
Who would benefit?
Patients who do not have insurance / have restricted insurance
Have a high deductible
Need expedited, personalized care, avoiding long wait times for referrals
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Have you waited an exorbitant time and jumped through multiple hoops for a referral to be submitted, processed and finally scheduled?
We can schedule new patients with 24-48 hours of appointment request. No referral is needed. Same day appointments are often available.
We give you our undivided attention to address your concerns without long wait times, or having to return for multiple visits due to having to submit prior authorizations.
We can diagnose and treat you in one visit, getting you back to doing the things you love.
Some benefits include:
Faster appointment times since referrals are not needed
No overbooked appointments and longer appointment times
You'll never feel rushed at your appointment
You'll always know the cost of services upfront
Fees can sometimes be cheaper, especially if you haven’t reached your deductible. No co-pays, no co-insurance, no surprise bills in the mail
You can expect more innovative treatments instead of what is approved by insurance
Prescriptions, advanced imaging, durable medical equipment and lab orders can still be ordered using your insurance benefits
You'll have various options for communication, including texting, email, phone calls, or traditional office visits
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As an out-of-network physician, Dr. Vu chooses not to have a contractual agreement with your health insurance plan. Thus, when receiving care from an out-of-network provider, your health insurance may not fully reimburse you for the medical services provided, or it may not cover them at all.
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No, you do not need a referral. Patients can call our office directly for an appointment.
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Medicare patients will be eligible to be seen by Dr. Vu’s office after April 2025.
However, Dr. Vu has opted out of Medicare. Thus, patients with Medicare and Medicare Advantage Plans cannot submit a claim to their insurance.
You can use your insurance for outside testing like MRIs or labs.
If you have out of network benefits you may be able to submit a "superbill" to your carrier or you can use the app Reimbursify to submit a claim. www.reimbursify.com
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Dr. Vu found the traditional insurance model to be failing patients and physicians.
Taking insurance meant a volume based practice of 25-30 patients with ever increasing administrative burden, long referral times, prior authorizations for necessary procedures, and overall unhappy patients and physicians.
By opting out of insurance, Dr. Vu can see 8 to 10 patients per day and address all concerns. As a result, patients feel cared for, seen and heard.
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A Superbill is a comprehensive document that outlines the healthcare services you received during your appointment. Dr. Vu offers superbills to her patients, detailing the procedure codes and charges for each service. This document can be utilized by you or your insurance company for billing and reimbursement purposes. You may submit a superbill to your insurance provider for potential out-of-network reimbursement, however, reimbursement from the insurance is not guaranteed.
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Yes, payment can be made easily via Stripe, checks, or cash.
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Yes! You can use your HSA/FSA for consults, custom molded orthotics, surgery, etc.